Refund and Returns Policy
Pure NobleGifts — Designed to Satisfy. Backed by Simplicity.
✅ Return Eligibility
We accept returns within 30 days if:
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Item is unused, uninstalled, and in original packaging
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All tools, mounting kits, and documentation are included
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Item shows no signs of wear or water contact
❌ Not Returnable
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Installed or used faucets
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Custom-finished orders (e.g., brushed bronze)
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Clearance or final-sale items
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Separated parts or tools
🔁 Return Process
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Email [email protected] with order ID and reason
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Receive Return Authorization (RMA) and return address
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Ship the product within 7 days
Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.
💵 Refund Timeline
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Inspection: 2–3 business days
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Refund: 3–5 days after approval
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Method: Same payment method as purchase
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Shipping fees are non-refundable
🛠️ Product Arrived Damaged?
We take quality control seriously — but if something slipped past us:
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Send photos of the issue within 72 hours
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We’ll offer an immediate replacement or full refund
🔄 Exchanges
We do not process exchanges.
To switch models or finishes, place a new order and return the original item.